Return Policy

Return Policy

January 24, 2022
Admin
Deposits can be returned on non-custom tubs and wooden roll covers.  All custom orders are non-refundable once production has started. Stock tubs may be returned if they have not been taken out of the box, but will be subject to a 20% restocking fee.  All freight (including the original) will need to be covered by the customer and a return will only be authorized subject…

Roll Cover 1 Year Warranty

January 21, 2022
Admin
1 Year manufacturer’s warranty on all wooden roll covers: Roberts Hot Tubs warrants our roll covers to the original end user, to be free from defects in material and workmanship, under normal usage, for a period of 1 years (12 months) from the date of manufacturing to the original end user. Such limited warranty does not cover damages caused by animals, fire, vandalism, excessive chemicals,…