General Info

Return Policy

Deposits can be returned on non-custom tubs and wooden roll covers.  All custom orders are non-refundable once production has started. Stock tubs may be returned if they have not been taken out of the box, but will be subject to a 20% restocking fee.  All freight (including the original) will need to be covered by the customer and a return will only be authorized subject…

Hot Tub & Spa Energy Saving & Water Conservation Tips

The list below contains energy saving and water conservation tips for Hot Tub and Spa owners from various Government Agencies and Municipalities. 1. Reset Thermostat – Some hot tubs and spas come preset @ 104 degrees. You can save energy and reduce your monthly utility bill by setting your hot tub heater thermostat to maintain 102 degrees Fahrenheit without noticing a drop off in water…

Hot Water Hydrotherapy and Its Health Benefits

Hot Water Hydrotherapy is the medicinal use of water for positive health benefits. These health benefits come from the mechanical and thermal effects of water interacting with the body. It includes the use of physical water properties, specifically temperature and pressure, to manipulate the body’s flow of blood, the endocrine system and associated neural systems in order to treat the symptoms of certain diseases. The…

Hot Tub & Spa Basic Use, Information & Tips

Here are some basic tips on using your hot tub or spa that are occasionally overlooked. They will help keep your water cleaner and clearer, and even save you some money! Oil and soap based products are the number 1 enemy of crystal clear spa water. Never use regular household cleaners for cleaning your spa. These products contain soap or ammonia based products and are…

Why Hot Tub Temperatures Max Out at 104 Degrees

Many people question why their spa will only heat to 104 ºF. Throughout history public bathing was done at higher temperatures. Even today, in Japan, many public bath houses have water up to 115 ºF. Hot tubs & spas in the United States, Canada and most parts of the world have been regulated to obtain a maximum temperature of 104 ºF since 1980. On Dec…

Teak

Burmese Teak (Tectona grandis) One of the most valuable of all woods due to it’s scarcity and difficulty to harvest and transport, teak is prized for the construction of expensive boats and yachts. Because of its decay resistance, teak is used extensively as exterior decking, mill-work, trim and windows. It’s also used for garden furniture, park benches and many marine applications. Teak is a very…

Alaskan Yellow Cedar

Alaskan Yellow Cedar (Cupressus nootkatensis) The Alaskan Yellow Cedar is found only on the western slopes of the Pacific Coast Range from Southern Oregon to Alaska. It likes moist climates, and thus it is only found along coastal areas. Due to the colder temperatures and high rainfall of its local climate, Alaskan Yellow Cedar grows very slowly with closely packed growth rings and very little…

Western Red Cedar

One of the lightest in weight of the commercially available softwoods, Western Red Cedar is the giant of the cedars and is the largest and most abundant of all cedars. It grows in managed forests in the southern coastal region of British Columbia and some of the moister interior valleys. It also grows throughout the Pacific Northwest of the US.   Western Red Cedar resists warping,…

Teak Hot Tubs

True Burmese teak is one of the outstanding timbers of the world . It has been used in high quality yacht construction and furniture building for many years because of its beauty, durability, stability, strength, appearance and resistance to damage from water and numerous chemicals and acids. Along with these characteristics, it contains more natural oils than other woods, which gives it the ability to…

Japanese Ofuro Soaking Tubs

In Japan, no daily ritual is more uniquely important to the individual’s well being than the bath at the end of the day. The Ofuro has been used by the Japanese for centuries to alleviate both physical and spiritual maladies. This ancient technique of immersion in hot water takes away tensions and stress, soothes muscular pains, and stimulates the blood’s circulation. Due to its ability…