Articles

Equipment Warranty

Warranty on all equipment will be provided by and vary based on manufacturer of the product.  Please refer to product manual for warranty of each piece of equipment. On all Roberts Hot Tubs equipment please see warranty below: 1 Year manufacturer warranty on all Roberts Hot Tubs equipment: Roberts Hot Tubs warrants our equipment to the original end user, to be free from defects in…

Return Policy

Deposits can be returned on non-custom tubs and wooden roll covers.  All custom orders are non-refundable once production has started. Stock tubs may be returned if they have not been taken out of the box, but will be subject to a 20% restocking fee.  All freight (including the original) will need to be covered by the customer and a return will only be authorized subject…

Hot Tub & Spa Energy Saving & Water Conservation Tips

The list below contains energy saving and water conservation tips for Hot Tub and Spa owners from various Government Agencies and Municipalities. 1. Reset Thermostat – Some hot tubs and spas come preset @ 104 degrees. You can save energy and reduce your monthly utility bill by setting your hot tub heater thermostat to maintain 102 degrees Fahrenheit without noticing a drop off in water…

Hot Water Hydrotherapy and Its Health Benefits

Hot Water Hydrotherapy is the medicinal use of water for positive health benefits. These health benefits come from the mechanical and thermal effects of water interacting with the body. It includes the use of physical water properties, specifically temperature and pressure, to manipulate the body’s flow of blood, the endocrine system and associated neural systems in order to treat the symptoms of certain diseases. The…

Hot Tub Folliculitis

What is Folliculitis? Folliculitis is an inflammation of the hair follicles. Each hair on your body grows out of a tiny pouch called a follicle. You can have Folliculitis on any part of your body that has hair. But it is most common on the beard area, arms, back, buttocks, and legs. What Causes Folliculitis? It may be caused by bacteria. It also can be…

Overlooked Hot Tub Care Tips

Here are some basic, but sometimes overlooked tips on prolonging the life and maximizing your enjoyment of your hot tub or spa. Following these suggestions will help preserve your tub and equipment while making your water cleaner, safer and more clear.  As an added bonus, it will also save you time and money! 1. Oil and soap based products are public enemy #1 when it…

Hot Tub & Spa Basic Use, Information & Tips

Here are some basic tips on using your hot tub or spa that are occasionally overlooked. They will help keep your water cleaner and clearer, and even save you some money! Oil and soap based products are the number 1 enemy of crystal clear spa water. Never use regular household cleaners for cleaning your spa. These products contain soap or ammonia based products and are…

Proper Care, Storage & Shelf Life of Reagents

Reagents that are stored properly maintain have a much longer shelf life and maintain their maximum effectiveness than those that are improperly stored. This includes all reagents including liquids, powders, crystals, tablets and test-strips. Reagents should not be stored in moist or damp areas and should be kept dry and moisture free at all times. Powders, crystals and acids are very stable and have an…

Hot Tub Ionizers

Hot Tub Ionizers Nobody enjoys soaking in a dirty or unhealthy hot tub and owners go to great lengths to ensure an enjoyable and relaxing soaking experience in water that’s as clean, safe and healthy as possible. How do we get our tub and spa water as clean and safe as possible? Simple, by adding chemical sanitizers, pH balancers, oxidizers, clarifiers, calcium boosters, metal removers,…

Non-Chlorine Shock Treatments

Non-Chlorine Shock For years, hot tub and spa owners have been keeping their water crystal clear by “Shocking” it on a weekly basis with Chlorine or Bromine. Shocking your hot tub or spa quickly raises the sanitizer level of the spa water, killing off any of the bacteria that may be present. Unwanted bacteria in spa water can cause skin irritation, rashes, odors and cloudy…