Contact Us

Contact us
Our Address

Robert’s Hot Tubs
2343 Welcome Ave.
Richmond, CA.  94804

Contact Information

Toll Free: (800) 735-5290
Fax:  (510) 234-7910
Main Office Email: benny@rhtubs.com
Hot Tub Covers Email: customercare1@rhtubs.com

Office Hours of Operation

Monday thru Thursday:  8:30 am till 5:00 pm PST

Friday: 8:30 am till 2:30 pm PST

Saturday: 9 am till 3 pm PST

Showroom Hours

By Appointment Only

Monday thru Thursday : 9 am till 4:00 pm PST

Friday: 9 am till 2:00 pm PST

Saturday: 10 am till 3 pm PST

Please complete our contact form, add your questions or comments and try and be as specific as possible!  Order inquires should include all pertinent details, including order date & your order #.

Our new Contact Us “File Upload” section lets customers attach documents, images and/or photos etc…to their Contact Us Form.  In some cases, pictures can be far more effective than words at describing a question or comment.  Just Drag & Drop!

A customer care professional will respond to your email submission within 48 hours of receipt.  For expedited or urgent submissions, please call us toll free at 1-800-735-5290 or fax us at 1-510-234-7910 and one of our customer care specialists will be happy to help you.

Covid-19:  Please feel free to email us for questions regarding website orders and call in or email for help or questions regarding hot tubs and roll covers.
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