Contact Us

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Roberts Hot Tubs
2343 Welcome Ave.

Richmond, CA.  94804

Toll Free: (800) 735-5290
Fax:  (510) 234-7910
Main Office Email: customercare@rhtubs.com
Hot Tub Covers Email: customercare1@rhtubs.com

Office Hours of Operation
Monday thru Thursday :8:30 am till 5:00 pm PST

Friday: 8:30 am till 2:30 pm PST

Saturday: 9 am till 3 pm PST

Showroom Hours 

Monday thru Thursday : 9 am till 4:00 pm PST

Friday: 9 am till 2:00 pm PST

Saturday: By appointment only. 

 

Contact Us Form

Please complete the form below, add your questions or comments and try and be as specific as possible!  Order inquires should include all pertinent details, including order date & your order #. 

Our new Contact Us “File Upload” section lets customers attach documents, images and/or photos etc…to their Contact Us Form.  In some cases, pictures can be far more effective than words at describing a question or comment.  Just Drag & Drop!

A customer care professional will respond to your email submission within 48 hours of receipt.  For expedited or urgent submissions, please call us toll free at 1-800-735-5290 or fax us at 1-510-234-7910 and one of our customer care specialists will be happy to help you.

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