Q. Are There Other Ways to Place Orders Besides Ordering Online? A. Absolutely ! Almost 35% of our orders are place over the phone. Please feel free to call us toll free at 1-800-735-5290 to place your order or talk to one of our Hot Tub Professionals. We’re available to take phone orders from 9am – 5pm PST, Monday thru Friday. As an added customer convenience, we also accept faxed orders. Simply print a .