Privacy Policy

Roberts Hot Tubs and RHTubs.com are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to Roberts Hot Tubs and RHTubs.com and governs data collection and usage. By using Roberts Hot Tubs and RHTubs.com, you consent to the data practices described in this statement.

Collection of Your Personal Information

Roberts Hot Tubs and RHTubs.com collects personally identifiable information, such as your email address, name, home and work address and telephone number. Roberts Hot Tubs and RHTubs.com also collect anonymous demographic information, which is not unique to you, such as your zip code, age, gender, preferences, interests and product favorites.

We also automatically collect information about the software and hardware on your computer desktop, laptop, tablet and/or smart phone. This information can include, but isn’t limited to, your IP address, browser type, domain names, access times and referring website addresses. This information is used by Roberts Hot Tubs and RHTubs.com for the general operation of services that we provide online, to help maintain quality of service and to provide general statistics regarding the use of Roberts Hot Tubs and RHTubs.com.

Roberts Hot Tubs and RHTubs.com encourages you to review our privacy statement and the privacy statements of websites linked to Roberts Hot Tubs and RHTubs.com. This helps consumers gain a better understanding of the data that websites collect, why they collect it and what they do with it once it has been collected.

Roberts Hot Tubs and RHTubs.com is not responsible for the privacy statements, privacy policies or other content on third party websites outside of Roberts Hot Tubs and RHTubs.com.

Use of Your Personal Information

Roberts Hot Tubs and RHTubs.com collects and uses your personal information to operate the RHTubs.com website and to deliver the services you have requested in a timely, cost effective and professional manner. Roberts Hot Tubs and RHTubs.com also uses your personally identifiable information to inform you of other products and/or services that are available and that you may find attractive.

On occasion, Roberts Hot Tubs and RHTubs.com may also contact you via research surveys or questionnaires about your opinion or thoughts on our current services or on potential new services that may be offered.

Roberts Hot Tubs and RHTubs.com does not sell, rent, give or lease your information or our customer lists to third parties. Roberts Hot Tubs and RHTubs.com may, from time to time, contact you on behalf of one of our affiliated external business partners about a particular offering that may be of interest to you.

In those cases, your unique personally identifiable information including email, name, address, telephone number etc. will not be transferred to a third party. In addition, Roberts Hot Tubs and RHTubs.com may share data with our very short list of trusted partners to help us perform statistical analysis, send you relevant email or direct mail, improve customer support or help with the delivery of purchases.

All third parties are prohibited from using your personal information, with the exception of providing services to Roberts Hot Tubs and RHTubs.com and they are required to maintain the confidentiality of your information.

Roberts Hot Tubs and RHTubs.com does not use or disclose sensitive personal information, such as race, religion or political affiliations etc. without your explicit consent.
Roberts Hot Tubs and RHTubs.com keeps track of the websites and pages our customers visit within RHTubs.com in order to determine which of our products or services is most popular.

This data is used to deliver customized content and special marketing opportunities to Roberts Hot Tubs and RHTubs.com customers whose online behavior indicates that they would be interested in a particular subject area.

Roberts Hot Tubs and RHTubs.com will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  1. Conform to the edicts of the law or comply with legal process served on Roberts Hot Tubs and/or RHTubs.com
  2. Protect and defend the rights or property of Roberts Hot Tubs and RHTubs.com
  3. Act under exigent circumstances to protect the personal safety of users of
    Roberts Hot Tubs and RHTubs.com or the public.

Use of Cookies

Roberts Hot Tubs and the RHTubs.com website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Roberts Hot Tubs and RHTubs.com pages or register with Roberts Hot Tubs or our website, RHTubs.com, a cookie helps recall your specific information on subsequent visits.

This simplifies the process of recording your personal information, such as billing addresses, shipping addresses etc. When you return to Roberts Hot Tubs and the RHTubs.com website, the information you previously provided can be retrieved, so you can browse faster and easier with customized features.

Most web browsers automatically accept cookies, but you have the ability to accept or decline cookies. You can usually modify your browser setting to decline cookies if you prefer. Declining cookies won’t stop you from visiting our site, but you will not be able to fully experience the interactive features of Roberts Hot Tubs and our RHTubs.com website.

Security of Your Personal Information

Roberts Hot Tubs and RHTubs.com secures your personal information from unauthorized access, use or disclosure. Roberts Hot Tubs and RHTubs.com secures all personally identifiable information that you provide on specialized computer servers in a safe, secure and controlled environment providing 24/7 around the clock protection from unauthorized access, use or disclosure.

When personal information, such as credit card or PIN numbers, is transmitted to other websites, they are protected through the use of high level encryption, such as Secure Socket Layer or SSL protocol.

Changes to This Statement

Roberts Hot Tubs and RHTubs.com will occasionally update this Statement of Privacy to reflect company and customer feedback. Roberts Hot Tubs, LLC encourages you to periodically review this Statement to stay current and informed of how Roberts Hot Tubs and RHTubs.com protects and safeguards your information.

Contact Information

Roberts Hot Tubs and RHTubs.com welcomes your comments regarding this Statement of Privacy. If you believe that Roberts Hot Tubs and RHTubs.com has not adhered to this Statement, please contact RHTubs.com at customercare@rhtubs.com. We will use best practices and reasonable efforts to promptly respond to your comments and remedy the issue if need be.

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